Dispatch Executive

2 weeks ago

Sonipat, India Buildout Retail Pvt Ltd Full time

**DISPATCH EXECUTIVE ROLE**

**Job Summary**:
**Key Responsibilities**:
**1. Dispatch & Outbound Logistics Operations**
- Plan and manage daily dispatches based on merchant timelines and priority orders.
- Execute and monitor outbound shipments, ensuring timely deliveries.
- Maintain dispatch documentation including invoices, manifests, and trip details.
- Create and manage trip manager logs — from “ready to dispatch” to “out for delivery.”

**2. E-commerce & Dashboard Management**
- Handle dispatch activities across platforms like **Amazon, Flipkart, Myntra**, and others.
- Work on tools such as **Unicommerce, Nimbus, Shiprocket, Picker**, and others.
- Manage D2C dispatch operations through brand websites and platforms.

**3. Route & Vehicle Planning**
- Design economical and optimized delivery routes.
- Assign delivery vehicles and ensure accurate paperwork and loading activities.
- Maintain mínimal logistics costs while ensuring delivery efficiency.

**4. Return (RTO) & COD Management**
- Track and manage all **RTO (Return to Origin)** shipments.
- Oversee COD orders and handle settled cash flow transactions.
- Coordinate reverse logistics in case of customer returns.

**5. Shop Floor & Team Supervision**
- Supervise daily floor operations and maintain shop floor discipline.
- Lead a team of **30-40 casual workers and 4 supervisors**.
- Allocate tasks, optimize manpower usage, and maintain productivity standards.

**6. Coordination & Reporting**
- Liaise with production and operations teams for finished goods dispatch.
- Generate and submit **daily dispatch, order status, and RTO reports**.
- Coordinate with vendors on delivery issues and customer complaints in collaboration with quality teams.

**Qualifications & Experience**:

- **2-4 years** of experience in dispatch/logistics, preferably in an e-commerce environment.
- Must have handled a team in previous roles.
- Familiarity with **Amazon, Myntra, Flipkart dashboards** and e-commerce order workflows.
- Knowledge of **OMS/WMS systems**, logistics software, and D2C order management.
- Bachelor's degree preferred; minimum education: 12th pass.

**Key Skills & Competencies**:

- Strong understanding of logistics, shipping, and delivery planning
- Leadership and team supervision
- Good communication and coordination skills
- Problem-solving and quick decision-making
- Proficiency in **Microsoft Excel, Word, Outlook**, and warehouse tools
- Attention to detail and process-oriented mindset

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

- Do you have knowledge of excel?

**Experience**:

- Dispatch executive: 1 year (preferred)

Work Location: In person

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