Customer Relationship Executive

3 days ago

Thiruvananthapuram Kerala, India Dutel Info Integrated Private Ltd Full time

**Company Overview**:
Dutel Info Integrated Pvt Ltd is a leading force in the BPO industry, specializing in B2B Telecom Services. Our dedication to innovation and excellence drives us to deliver exceptional solutions to our clients. At Dutel Info, we value our employees and foster an inclusive, growth-oriented work environment that inspires success.

**Position Summary**:
We are seeking motivated and results-driven **Tele Sales Representatives** to join our dynamic team. In this role, you will be instrumental in driving sales, building relationships with prospective clients, and contributing to the company’s continued growth and success.

**Key Responsibilities**:

- Conduct outbound calls to potential clients, presenting our **products and services** with confidence and clarity.
- Highlight the unique features and benefits of our solutions to effectively address customer needs.
- Understand client requirements and tailor solutions to meet their specific demands.
- Consistently achieve or exceed weekly and monthly sales targets through proactive and strategic efforts.
- Accurately document customer interactions and sales activities in the CRM system.
- Collaborate with the sales team to optimize processes and achieve team objectives.
- Stay informed about industry trends and updates to provide knowledgeable recommendations to clients.

**Qualifications**:

- **Previous experience** in tele sales or a related role is preferred; however, **freshers with a passion for sales** are encouraged to apply.
- **Fluency in English** is essential.
- Exceptional communication and interpersonal skills.
- A target-driven mindset with a strong desire to exceed goals.
- Ability to work both independently and collaboratively in a team-oriented environment.
- Familiarity with CRM tools is a plus.

**What We Offer**:

- Competitive salary and attractive performance-based incentives.
- Opportunities for professional growth and career advancement.
- A supportive and inclusive workplace culture.

**Job Types**: Full-time, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you open to committing to a mandatory two-year contract for this position?

**Experience**:

- Customer acquisition: 1 year (required)

**Language**:

- English, Hindi (required)

**Location**:

- Thiruvananthapuram, Kerala (required)

Work Location: In person

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