Customer Care Executive

2 weeks ago


Nagpur, India Hoora Technologies Full time

Answer customer calls & provide resolutions
- Develop and implement efficient processes to handle customer inquiries, complaints, and feedback.
- Handle escalated customer issues and complaints, ensuring swift and satisfactory resolution.
- Implement training programs and continuous improvement initiatives based on feedback and performance metrics.
- Develop and implement efficient processes to handle customer inquiries, complaints, and feedback.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7350996523



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