Customer Care Executive

3 weeks ago


Nagpur, India Talentrise Technokrate Full time

Company Description

Talentrise Technokrate Pvt Ltd is a fast-growing IT service provider specializing in Custom Web Application Development and Mobile App Development. With a 99% success rate and over 756 successfully completed jobs, we focus on delivering high-quality solutions. Our dedicated teams process projects methodically to meet specific client requirements. We excel in various domains including Javascript, PHP, Mobile App Development, and Digital Marketing. Our team ensures every project is thoroughly quality checked before delivery.

Role Description

This is a full-time on-site role for a Customer Care Executive located in Nagpur. The Customer Care Executive will be responsible for providing excellent customer support, ensuring customer satisfaction, addressing inquiries, and resolving issues in a professional manner. The role also involves maintaining communication with customers, assisting with sales, and collaborating with other teams to enhance customer service.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Strong Communication skills
  • Sales experience
  • Excellent problem-solving skills
  • Ability to work on-site in Nagpur
  • Bachelor's degree in a related field is advantageous


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