
Travel Agent
2 weeks ago
*Job Title:* Travel Agent
*Location:* Nirman Vihar, Delhi
*Job Overview:*
*Key Responsibilities:*
- Advise clients on destinations, tour packages, and travel options that align with their needs and preferences.
- Plan and book flights, hotels, car rentals, excursions, and other travel-related services.
- Research and stay updated on the latest travel trends, promotions, and industry news.
- Provide personalized recommendations for hotels, tours, and activities, considering customer preferences, budgets, and interests.
- Handle customer inquiries, complaints, and changes to bookings promptly and professionally.
- Ensure all travel arrangements meet legal, health, and safety requirements.
- Manage travel itineraries and provide necessary documents such as tickets, hotel vouchers, and itineraries.
- Offer travel insurance options and explain coverage details to clients.
- Process payments, handle refunds, and manage travel-related expenses.
- Build and maintain strong relationships with clients, suppliers, and travel service providers.
- Continuously strive to meet or exceed sales targets and customer satisfaction goals.
*Requirements:*
- Proven experience as a Travel Agent or in a similar customer-facing role.
- In-depth knowledge of travel destinations, trends, and booking systems.
- Familiarity with Amadeus, Sabre, or other Global Distribution Systems (GDS).
- Strong communication and interpersonal skills with a customer-first approach.
- Detail-oriented with strong organizational and multitasking abilities.
- Problem-solving skills to handle travel disruptions and changes efficiently.
- Ability to work under pressure and handle stressful situations professionally.
- Flexible schedule, including evenings and weekends, as required.
- A degree in Tourism, Hospitality, or a related field is a plus, but not required.
*Benefits:*
- Competitive salary and commission structure.
- Opportunities for professional growth and development.
Pay: ₹15,000.00 - ₹40,000.00 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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