Sales Telecaller

3 days ago

Noida Uttar Pradesh, India Seoczar IT Services Pvt.Ltd Full time

**Key Responsibilities**:
Outbound Calling: Making outbound calls to potential customers to promote products or services, explain features, benefits, and pricing, and persuade them to make purchases or schedule appointments.

**Inbound Call Handling**: Addressing customer inquiries, concerns, and complaints over the phone.

**Customer Relationship Management**: Maintaining accurate records of customer interactions in a database and following up with leads and existing customers.

**Lead Generation**: Identifying and qualifying potential customers through phone calls and other means.

**Customer Support**: Providing information, resolving issues, and ensuring customer satisfaction.

**Compliance**: Adhering to company policies and telecalling scripts.

**Required Skills & Qualifications**:
**Communication Skills**:
Strong verbal and written communication skills, including the ability to clearly explain products, listen actively, and build rapport with customers.

**Persuasion and Sales Skills**:
Ability to persuade customers to make purchases, negotiate, and close sales deals.

**Basic Computer Skills**

Familiarity with computer systems and software, including CRM (Customer Relationship Management) systems.

**Data Entry Skills**

Ability to accurately maintain customer records and update databases.

**Adaptability**:
Willingness to adapt communication styles based on customer needs and preferences.

**Preferred Skills & Qualifications**:
**Market Research**:Ability to understand customer needs and trends.

In essence, a telecaller job for a fresher involves building a foundation in communication, sales, and customer service while contributing to the company's revenue generation goals.

**Contact Person:

- Lalita**

**Contact number:

- 7042086024**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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