Customer Relationship Executive

3 days ago


Cuttack, India MOHARANA ENTERPRISES Full time

**Job Descriptions**:

- The Customer Relationship Executive is responsible for building strong relationships with customers, handling their queries, providing product/service information, and ensuring customer satisfaction to support retention and growth.

**Key Responsibilities**:

- Understand customer needs and provide appropriate solutions.
- Handle customer inquiries, complaints, and follow-up to ensure resolution.
- Maintain records of customer interactions and transactions.
- Develop strong relationships with customers to build loyalty and trust.
- Assist in promoting new products or services.
- Coordinate with internal teams to resolve customer issues quickly.
- Ensure customer satisfaction and report feedback to improve services.
- Maintain updated knowledge of company products/services.
- Meet assigned targets related to customer handling or sales.

**Requirements**:

- Minimum Qualification: 10+2 or Graduation (Any Stream).
- Good communication skills in Odia, Hindi.
- Basic computer knowledge.
- Team-oriented, target-driven, and customer-focused environment.

Pay: ₹15,716.38 - ₹19,091.31 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- odia (required)

Work Location: In person



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