Service Provisioning Administrator

What you’ll do:
Our job is to ensure that TomTom services are delivered to customers in an efficient, timely and accurate manner. We need to process all incoming orders, requests and change requests and to be very structured and accurate in our deliveries.

In this position you will get to know the software services TomTom sells and provide access for those to our B2B customers. You will be part of the Business Accounting team whose main role is translating the business into numbers. The team has a unique view of the company helping to provide complete and accurate accounting information and provision all the services to our customers.

This role suits a hands-on, motivated, self-starter with excellent interpersonal, organizational and influencing skills.

Main responsibilities:

- Sales contract administration: maintain customer agreements and orders via the SAP system.
- Service provisioning: make sure that upon receipt of a legal contract, the necessary administration steps are taken and delivery notes are issued to the proper delivery group.
- Maintain a good communication and collaboration with Sales, Legal, Product and Delivery teams. Be the “translator” between different TomTom departments.
- Reporting: monitor through SAP reports that the service provisioning and contract setup is done correctly and completely.
- Masterdata: create SAP materials for service provisioning and billing.
- Masterdata: release hardware materials in SAP by setting conditions in coordination with accounting team.
- Participate and work with ownership to different team projects

What you’ll need:

- Diploma degree in Business Administration/Economics, Finance or equivalent with 2-3 years of experience in a similar role in a medium/large size organization;
- Strong analytical skills are necessary for success in this role;
- Ability to communicate well with internal and external parties;
- Ability to work in a structured way, service oriented, dynamic, flexible, pro-active, self
- starter, and hands-on mentality;
- Advanced Excel skills are required; SharePoint, Teams and other Microsoft package knowledge preferred.
- Experience with and knowledge of ERP software. SAP experience preferred;
- Experience working in an international company is beneficial;
- Must be a strong team player and self-starter, hands-on-mentality, highly motivated, and able to work under pressure during peak periods;
- Attention to detail and problem-solving attitude;
- Fluency in English;
Meet your team

We are a small team called Sales Contract Admin distributed between Amsterdam and Pune offices. Our work is part of the Contract Administration process and needs to provide smooth and fast customer onboarding and service deliveries through different systems and portals. We are very open in our communication and have a room for new ideas. Every day we are working on different projects, trying to make the work more simple and efficient and the life more fun and easy. By joining us, you’ll collaborate with diverse people while playing your part in creating a safer, cleaner, congestion-free world.

What we offer
- Home office benefits, with a setup budget and a monthly allowance to support.
- Leave Policy that includes your birthday off and a volunteering day per year.
- Bring your ideas and innovation to life during our Hackathon, DevDays, and more
- Take on learning opportunities - internal programs, O’Reilly and LinkedIn learning.
- The opportunity to join one of the few top tech location specialists and have an impact on the future of mobility.
- Be part of a supportive, inclusive, and global culture.

After you apply

2. First interview: In this interview, we want to know more about you - what excites you about location technology and how can you help us solve global challenges.

3. Second interview: We'll dive into your potential role, showing you how you’ll fit into your team and contribute to our vision.

4. The final decision: Cue the fireworks, because we’ll start the onboarding