Customer Executive
2 weeks ago
**Job Title: Customer Care Executive**
**Location: Bhubaneswar, Odisha (On-site)**
**Shift: 24×7 Rotational Shift**
**Key Responsibilities**:
- Provide accurate information regarding company products, services, and policies.
- Identify customer needs, clarify information, and offer appropriate solutions or alternatives.
- Resolve customer complaints with empathy and a solution-oriented approach.
- Maintain detailed and accurate records of customer interactions in the CRM system.
**Required Skills & Qualifications**:
- Excellent communication skills in English.
- Strong problem-solving and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Positive attitude and willingness to work in a 24×7 rotational shift
**Education**:
- Graduate/Undergraduate in any discipline.
**Experience**:
**What We Offer**:
- Supportive and professional work environment.
- Free Meals for Day and Night shifts.
- Free Accommodation for night employees.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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