Front Desk Receptionist

4 days ago

Bodh Gaya, India Niranjana hotel Full time

Front Desk Receptionist

Location: Niranjana Hotel Bodhgaya

Position: Full-Time Front Desk Receptionist

Overview:
Eligibility Requirements:

- Proven experience with Property Management Systems (PMS) is essential.
- Previous experience as a hotel receptionist or in a similar role is preferred.

**Responsibilities**:

- Greet and check-in/check-out guests in a professional and friendly manner.
- Handle guest reservations, cancellations, and modifications.
- Provide information about hotel services, local attractions, and accommodations.
- Process guest payments and handle cash and credit transactions accurately.
- Address and resolve guest complaints or issues promptly and effectively.
- Maintain a clean and organized front desk area.
- Coordinate with housekeeping and maintenance to ensure guest satisfaction.
- Assist with administrative tasks and data entry as needed.
- Ensure compliance with hotel policies and procedures.

Qualifications:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using Property Management Systems (PMS) and basic office software.
- Ability to work in a fast-paced environment and handle high-pressure situations.

**Benefits**:

- Food & Accommodation
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Positive and supportive work environment.

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 15/09/2024

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