Front Desk Receptionist
2 days ago
Front Desk Receptionist
Location: Niranjana Hotel Bodhgaya
Position: Full-Time Front Desk Receptionist
Overview:
Eligibility Requirements:
- Proven experience with Property Management Systems (PMS) is essential.
- Previous experience as a hotel receptionist or in a similar role is preferred.
**Responsibilities**:
- Greet and check-in/check-out guests in a professional and friendly manner.
- Handle guest reservations, cancellations, and modifications.
- Provide information about hotel services, local attractions, and accommodations.
- Process guest payments and handle cash and credit transactions accurately.
- Address and resolve guest complaints or issues promptly and effectively.
- Maintain a clean and organized front desk area.
- Coordinate with housekeeping and maintenance to ensure guest satisfaction.
- Assist with administrative tasks and data entry as needed.
- Ensure compliance with hotel policies and procedures.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using Property Management Systems (PMS) and basic office software.
- Ability to work in a fast-paced environment and handle high-pressure situations.
**Benefits**:
- Food & Accommodation
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Positive and supportive work environment.
**Benefits**:
- Food provided
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 15/09/2024
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