
Operation Executive
2 days ago
Position Title:Operations Executive
Location:Niranjana Hotel, Bodhgaya
Employment Type:Full-time
About Niranjana Hotel:
Niranjana Hotel, A 3-Star hotel situated in the historic city of Bodhgaya, is a distinguished hospitality establishment renowned for its exceptional service and tranquil ambiance. Our hotel seamlessly combines comfort and luxury, serving a diverse clientele with excellence.
Position Summary:
Key Responsibilities:
1)Direct and manage daily operations across front desk, housekeeping, food and beverage, and maintenance departments.
2)Develop and implement operational policies and procedures to optimize efficiency and guest experience.
3)Monitor staff performance, provide coaching and training, and foster a high-performance work environment.
4)Oversee financial management, including budgeting, financial planning, and cost control, to achieve profitability targets.
5)Ensure compliance with health, safety, and hygiene regulations.
6)Address guest inquiries, feedback, and complaints with professionalism and resolve issues effectively.
7)Collaborate with marketing and sales teams to drive occupancy and revenue growth.
8)Maintain and cultivate relationships with suppliers and service providers.
Qualifications:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- At least 10 years or more of experience in hotel management or a similar role.
- Demonstrated leadership, organizational, and communication skills.
- Proficiency in hotel management software and Microsoft Office Suite.
- Flexibility to work varied hours, including weekends and holidays.
- Fluent in English; proficiency in additional languages is advantageous.
**Benefits**:
Food& Accommodation
Competitive salary and benefits package.
Professional growth and development opportunities.
A dynamic and supportive work environment.
Employee discounts on hotel services and amenities.
Application Process:
Niranjana Hotel is an equal opportunity employer. We are committed to fostering a diverse and inclusive work environment.
**Benefits**:
- Food provided
Schedule:
- Rotational shift
Work Location: In person
Expected Start Date: 15/09/2024
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