Telecaller

2 weeks ago

Nashik, India Paradigm Consultancies Full time

WE ARE HIRING

Designation:

- Telecaller

Location:

- Nashik Maharashtra

Salary:

- 15,000 To 25,000 Per Month

Education:

- Diploma / Any Graduate

**Good English Communication is Mandatory**

Experience:

- Total Experience : 2 Years in related field
- Minimum Experience :6 Months to 1 Year Proven experience in telemarketing or tele calling, especially in a sales or customer service capacity.

Key Responsibilities: As a Telecaller your primary role will be to engage with potential and existing customers over the phone to promote our products/services, provide information, and assist with their inquiries. Your responsibilities will include, but are not limited to:

- Outbound Calls: Initiate outbound calls to prospective customers based on provided lead lists. Present our products/services and explain their features and benefits.

Effectively communicate promotional offers and campaigns.
- Inbound Calls: Handle incoming customer calls and address their questions, concerns, and requests. Provide information about our products/services and assist with placing orders or resolving issues.
- Customer Relationship Management: Build and maintain strong customer relationships through active and empathetic communication. Ensure a high level of customer satisfaction by addressing customer needs effectively.
- Data Entry: Accurately record customer information, interactions, and feedback in the company's CRM system. Maintain detailed call logs for reporting and analysis.
- Product Knowledge: Stay updated on our products/services, pricing, and promotions to provide accurate information to customers. Participate in training sessions to enhance product knowledge.

Qualifications and Skills:

- Excellent verbal communication skills with a pleasant and persuasive telephone manner.
- Strong listening skills and the ability to understand and address customer needs.
- Results-driven with a focus on achieving and exceeding sales targets.
- Basic computer skills and proficiency in using CRM software.
- Strong time management and organizational skills.
- Adaptability and the ability to handle objections and difficult customer interactions professionally.
- A positive attitude and a commitment to delivering exceptional customer service.
- Languages:

- English, Hindi and Marathi.

WE ARE HIRING 50+ CANDIDATES

SHE SHOULD BE IMMEDIATE JOINER

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9096929239

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