Product Owner Client Voice CRM

India
- Information Technology (IT)
- Group Functions

**Job Reference #**
- 273217BR

**City**
- Pune

**Job Type**
- Full Time

**Your role**
- Do you have an entrepreneurial mindset and are you eager to understand and fulfill our clients’ needs? Do you want to play a key role in transforming our firm into an agile organization?At UBS, we re-imagine the way we work, the way we connect with each other - our colleagues, clients and partners - and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.We’re looking for a Product Owners to:
have the overall responsibility for the strategy, roadmap and OKRs (Objective and Key results) as Product Owner within our GM Technology Enhance Sales crew.
- deeply understand the needs of our users act as their voice within the Pod and prioritize epics and user stories in the backlog accordingly to achieve business goals
- be overall responsible for creating impactful change to our clients through the delivery of our products while ensuring the high quality and compliance of the product with risk and security policies
- mitigate impediments to the team’s goals, align across pods and with crew leads and act as your pod’s ambassadors towards internal stakeholders and clients
- motivate and energize pod members and contribute to their growth and well-being
- define the set of necessary competencies in the pod, in cooperation with the crew leads and chapter leads and provide regular feedback to ensure high performance

**Your team**
- In our agile operating model, crews are aligned to larger products and services fulfilling client needs and encompass multiple autonomous pods.

**Your expertise**
- Should have 15+ years of strong IT product delivery background
- Should effectively collaborate with stakeholders to develop product vision and product roadmap
- working in agile environments with strong understanding of agile delivery frameworks and product ownership (such as performing product owner role in a scrum team)
- delivery of products to clients, ideally within the financial industry
- Ideally an understanding of CRM and why it is integral to Global Markets
- setting outcome-focused goals, such as using OKRs (Objectives and Key results)
- team player with an enthusiastic and proactive personality, a true agile mindset and strong analytical and problem-solving skills
- strong active listening and communication skills to build networks and partnerships at all levels

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.