Inside Sales Coordinator

17 hours ago

Mira Road Mumbai Maharashtra, India Tempo Instruments Pvt. Ltd. Full time

Job Title: Internal Sales Coordinator (ISC)

Location: Mumbai

Department: Sales

Reports To: Sales Manager

**Job Summary**:
**Key Responsibilities**:

- Act as the primary point of contact for customer inquiries and internal sales support.
- Prepare and follow up on quotations in collaboration with the engineering and production teams.
- Process sales orders accurately and ensure timely communication with customers on order status, lead times, and delivery schedules.
- Liaise between the engineering department and customers to clarify technical specifications, customizations, and product options.
- Maintain and update customer records, sales reports, and databases (e.g., CRM systems).
- Coordinate with logistics and production teams to ensure smooth order fulfilment.
- Support the external sales team with documentation, scheduling, and client communication.
- Handle post-sale follow-ups, customer service issues, and returns where necessary.
- Contribute to sales forecasting and planning activities with relevant data insights.

**Requirements**:

- Proven experience in a sales coordination, sales support, or administrative role—preferably in an engineering or technical environment. ( 2 - 3 years )
- Understanding of engineering products, terminology, and manufacturing processes is highly desirable.
- Strong organizational and multitasking skills with attention to detail.
- Excellent written and verbal communication skills.
- Proficient in MS Office Suite (Excel, Word, Outlook); experience with ERP or CRM systems is a plus.
- Ability to work both independently and as part of a team.
- Customer-focused mindset with a commitment to delivering high service standards.

**Preferred Qualifications**:

- Degree in Bachelors in any field
- Experience in a manufacturing or engineering company.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8080512286

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