Customer Service Officer

Roles and Responsibilities 1.Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment,...

**| Mega Walk-in drive at Tech Mahindra for Premium Voice Process - (Work from office) Noida location. |** **Job Role**: Customer care executive, 6 Days working. **Responsibilities**: ** **Have to handle customer queries over the call ** **Have to provide best resolutions to the customer ** **Able to work in 24*7 Shifts. **Requirements**: ** **Excellent...

System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

Information retrieval officer (IRO) Need Graduates with fluent English communication skills (Must be at least 8 out of 10). Good spoken and written language skills in English Minimum Graduates: Fresher/ Experienced Language: Fluent English and Tamil Salary: 17000 CTC (FT)/ 10000 CTC (PT) Saturday and Sunday compulsory working. But can take two week...

**Job Summary** We are hiring **Customer Relationship Officers/Phone Banking Officers** for a permanent role in the **Banking Process (Inbound Customer Service)**. This is an excellent opportunity for individuals with a passion for customer service to work in a professional and dynamic environment. **Key Responsibilities** - Handle inbound customer queries...

Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

Specialists require in-depth knowledge of the products or services being rendered, great communication skills and customer handling skills. The ability understand customer requirement is also essential. Demonstrated success in customer service is required. **Responsibilities**: - Answers inquiries by clarifying desired information; researching, locating, and...

**JOB TITLE : Customer Service Executive** **LOCATION: Noida** **JOB TYPE : Work from Office/Full-time** **Roles and Responsibilities**: 1. Maintaining meaningful relationships with existing clients to ensure that they are retained. 2. Reviewing clients' feedback and implementing necessary changes. 3. Calling customers to check if their treatment is on...

Job Overview: We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients. Looking for only...

With our scalable and cost effective products and solutions, we are ready help the businesses meet their IT needs. CMMi Level 5 Company, SAP Gold/Platinum Partner, 13+ Business Location in INDIA + 4 Abroad, ISO Certification, 5000+ clients. Front Desk Management Manage incoming calls, emails, and correspondence. Coordinate courier services—receiving and...