E-commerce & Website Admin Executive

7 days ago

Bengaluru Karnataka, India Nextwebi Full time

RoleE-Commerce & Website Admin Executive Job in Bangalore
- Employment TypeFull time
- EducationAny
- ExperienceAny
- Job LocationBangalore

**Location**: Bangalore

**Job Type**: Full-Time (Work from Office preferred)
**Experience**: 1-3 years (Freshers with good communication skills can also apply)

**About Ncart.in: (Sister company of Nextwebi)**:
Ncart.in is a growing e-commerce platform offering a range of innovative and trending cosmatic products online. We are looking for a proactive and dedicated individual who can take ownership of the daily operations of our online business, manage customer communication, and coordinate across platforms like Amazon, Flipkart, and IndiaMART.

**Key Responsibilities**:

- Manage inbound calls, WhatsApp chats, and website leads efficiently.
- Handle online orders, inquiries, and follow-ups from Ncart.in and marketplaces (Amazon, Flipkart, IndiaMART, etc.).
- Update, list, and manage product details, pricing, and inventory on all sales channels.
- Maintain website products and content through the admin panel.
- Coordinate order dispatches, returns, and payment collections.
- Follow up with leads via phone and WhatsApp for conversions and feedback.
- Prepare basic daily reports on leads, sales, and performance.
- Work closely with the management team to improve online visibility and customer experience.

**Requirements**:

- Basic knowledge of e-commerce platforms (custom admin panel).
- Familiarity with Amazon Seller Central, Flipkart Seller Hub, and IndiaMART is a plus.
- Strong verbal and written communication skills in **Hindi** and **English**. **(Must)**
- Knowledge of any **local language** like **Kannada, Tamil, or Telugu** will be an added advantage.
- Good computer skills (MS Excel, Google Sheets, WhatsApp Web, etc.).
- Positive attitude, good phone etiquette, and a sense of ownership.

**Compensation**:

- **Fixed Salary: +**
- **Incentive**: Attractive incentive based on monthly **sales volume** and **lead conversion**.

**Why Join Us**:

- Be part of a fast-growing e-commerce venture.
- Opportunity to handle multiple online platforms and learn end-to-end operations.
- Friendly, growth-oriented work culture.
- Performance-based incentives and growth opportunities.

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