Mentor (Rcm)

4 days ago

Makarba Ahmedabad Gujarat, India Intelligent Medical Billing Solutions Full time

**Job Title**: Mentor - Accounts Receivable (AR)
**Location**: Ahmedabad (On-site)
**Shift**: US Night Shift (Monday to Friday)

**Role Overview**:
We’re seeking a highly skilled and motivated **Mentor** to lead by example within our Authorization and AR team. This role is ideal for someone with strong technical grounding in US medical billing, excellent communication skills, and a passion for coaching and performance improvement.

**Key Responsibilities**:

- Mentor, train, and support team members across Authorization and AR functions
- Monitor real-time productivity and address process gaps promptly
- Assist in resolving complex claims, prior authorizations, or denial cases
- Conduct audits, provide feedback, and drive performance improvements
- Collaborate with team leads and management on quality and turnaround metrics
- Ensure adherence to client SOPs and US healthcare regulations
- Be the first point of escalation for process-related challenges

**Eligibility**:

- 2-4 years of hands-on experience in US Medical Billing (Authorizations and/or AR)
- Prior experience in a senior, SME, or mentoring role preferred
- Strong knowledge of insurance verification, claims workflow, and denial handling
- Proficient in at least one major EHR/EMR system (e.g., AdvancedMD, Athena, Kareo)
- Excellent written and verbal communication skills
- Proven leadership and conflict resolution abilities
- Comfortable working night shifts aligned to US timings

Vanshika Desai
HR Manager
9316427870

**Job Types**: Full-time, Permanent

Pay: ₹29,000.00 - ₹40,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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