Process Trainer
2 weeks ago
**Job Title**: Banking Process Trainer
**Location**: Mumbai
**Experience**: 1-5 years
**Salary**: ₹3.5 - 7 LPA
**Employment Type**: Full-time
**Notice Period**: Immediate Joiners Preferred
**Qualification**: Graduate (Bachelor’s degree required)
**Job Summary**
**Key Responsibilities**
- Conduct training sessions for new hires and existing employees on various banking processes, products, and compliance requirements.
- Develop and deliver training modules, presentations, and assessments to enhance process knowledge.
- Ensure trainees have a clear understanding of banking terminologies, customer service etiquette, and regulatory guidelines.
- Monitor training effectiveness through assessments, feedback, and performance evaluations.
- Stay updated with industry regulations, banking trends, and compliance policies.
- Collaborate with team leads and management to identify skill gaps and training needs.
- Maintain training records and prepare reports.
Schedule:
- Rotational shift
- US shift
**Language**:
- English (preferred)
Work Location: In person
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