Client Servicing Executive

4 days ago


Pitampura Delhi Delhi, India Unified Sports Management Services Private Limited Full time

The Client Servicing Executive is responsible for building, closing and maintaining strong relationships with clients, ensuring their needs and requirements are met promptly and effectively. This role involves coordinating with internal teams to deliver projects on time, resolving client issues, and identifying opportunities to enhance client satisfaction and business growth.

The clients would be the big corporates in Pan India - for events and team-building activities.

**Key Responsibilities**:
**Client Relationship Management**:

- Serve as the primary point of contact for clients.
- Develop and maintain strong, long-lasting client relationships.
- Understand client needs and requirements and communicate them effectively to internal teams.

**Closing Projects**:

- Along with client relationship management, you should be able to take client calls and close deals.

**Project Coordination**:

- Coordinate with various departments (e.g., marketing, creative, technical) to ensure timely delivery of services and projects.
- Monitor project progress and keep clients informed about status updates.
- Ensure that client feedback is incorporated into ongoing projects and services.

**Issue Resolution**:

- Address and resolve client issues and complaints promptly and effectively.
- Escalate issues to higher management when necessary.

**Client Retention and Growth**:

- Identify opportunities to upsell or cross-sell additional services to existing clients.
- Assist in the preparation of proposals and presentations to clients.
- Conduct regular check-ins and meetings with clients to assess satisfaction and identify areas for improvement.

**Reporting and Documentation**:

- Maintain accurate records of client interactions, project details, and service agreements.
- Prepare and present regular reports on client activities, satisfaction levels, and project outcomes.

**Team Collaboration**:

- Work closely with the sales and marketing teams to ensure a seamless transition from prospect to client.
- Collaborate with other client servicing executives to share best practices and strategies for client success.

**Qualifications**:
**Education**:
Bachelor's degree in Business Administration, Marketing, Communications, or a related field.

**Experience**:
Minimum of 2-3 years of experience in client servicing, account management, or a similar role.

**Skills and Abilities**:

- Excellent communication and interpersonal skills. Fluency in English.
- Strong problem-solving and conflict-resolution abilities.
- Ability to manage multiple projects and clients simultaneously.
- Detail-oriented with strong organizational skills.
- Strong analytical and reporting skills.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9311593910



  • Pitampura, Delhi, Delhi, India V4B Digital Solutions Pvt.Ltd. Full time

    **Key Responsibilities** - Act as the primary point of contact for clients, understanding their needs and ensuring satisfaction. - Build and maintain strong client relationships through regular communication. - Coordinate with internal teams (design, content, marketing, etc.) to execute client requirements effectively. - Ensure timely delivery of projects...


  • Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings to all,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling...


  • Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings to all,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling...


  • Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company...


  • Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    **Greetings to all,** We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling...


  • Delhi, Delhi, India WOW Events Full time

    **Client Relationship Management**: Build and maintain strong relationships with clients to understand their event goals and objectives. Act as the main point of contact for clients, addressing inquiries, concerns, and providing regular updates. **Project Planning and Coordination**: Collaborate with clients to define event requirements, objectives, and...


  • Delhi, Delhi, India BrandMommy Markcom LLP Full time

    **Job Title**: Client Servicing Executive **Job Summary**: **Key Responsibilities**: - Serve as the primary point of contact for assigned clients and maintain strong relationships. - Understand client requirements, objectives, and business goals and passing it on to the team. - Coordinate with internal teams (creative, marketing, operations) to ensure...


  • Delhi, Delhi, India Trigon Digipack Pvt Ltd Full time

    **Skills**: - Management Graduate/Others - Effective communication skills. - Looking for a long term association - Presentable and Confident - Proficiency in Microsoft Excel. - Excellent organizational and time management skills - Strong analytical and problem-solving skills. - Exceptional customer service skills. **Client Servicing Executive...


  • Delhi, Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    Work Mode : Work From Office ‼ We are seeking a "Key Account Executive” to join our team at RoadCast. Key Responsibilities: 1)Build client relationships through after-sales service. 2)Ensure smooth client onboarding. 3)Communicate regularly with clients to address needs. 4)Resolve client issues and objections. 5)Maintain accurate client...


  • Delhi, Delhi, India Trigon Digipack Pvt Ltd Full time

    **Skills**: - Management Graduate/Others - Effective communication skills. - Looking for a long term association - Presentable and Confident - Proficiency in Microsoft Excel. - Excellent organizational and time management skills - Strong analytical and problem-solving skills. - Exceptional customer service skills. **Client Servicing Executive...