
Client Servicing Executive
2 days ago
**Job Title**: Client Servicing Executive
**Job Summary**:
**Key Responsibilities**:
- Serve as the primary point of contact for assigned clients and maintain strong relationships.
- Understand client requirements, objectives, and business goals and passing it on to the team.
- Coordinate with internal teams (creative, marketing, operations) to ensure timely delivery of client projects.
- Prepare reports, ensuring timely execution of tasks by the team as required by the clients and also assist in BD closures.
- Handle client queries and resolve issues promptly to maintain high client satisfaction.
- Track project progress, timelines, and budgets to ensure commitments are met.
- Conduct periodic client reviews and gather feedback to improve service quality.
- Maintain accurate client records and document interactions for reference.
- Support the account management team in business development initiatives and client retention strategies.
**Skills & Qualifications**:
- Bachelor’s degree in Business, Marketing, Communications, or related field.
- Knowledge of Social Media, SEO and Website coordination is an added advantage.
- 2-3 years of experience in client servicing, account management, or a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Problem-solving mindset and ability to handle client escalations effectively.
- Proficiency in MS Office and familiarity with CRM tools is a plus.
**Key Competencies**:
- Client-focused and relationship-oriented.
- Team player with the ability to work under pressure.
- Attention to detail and commitment to delivering quality work.
- Adaptable and quick learner with a proactive approach.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- Client Servicing: 2 years (required)
**Language**:
- English (required)
Work Location: In person
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