Client Servicing Executive

2 days ago


Delhi Delhi, India BrandMommy Markcom LLP Full time

**Job Title**: Client Servicing Executive

**Job Summary**:
**Key Responsibilities**:

- Serve as the primary point of contact for assigned clients and maintain strong relationships.
- Understand client requirements, objectives, and business goals and passing it on to the team.
- Coordinate with internal teams (creative, marketing, operations) to ensure timely delivery of client projects.
- Prepare reports, ensuring timely execution of tasks by the team as required by the clients and also assist in BD closures.
- Handle client queries and resolve issues promptly to maintain high client satisfaction.
- Track project progress, timelines, and budgets to ensure commitments are met.
- Conduct periodic client reviews and gather feedback to improve service quality.
- Maintain accurate client records and document interactions for reference.
- Support the account management team in business development initiatives and client retention strategies.

**Skills & Qualifications**:

- Bachelor’s degree in Business, Marketing, Communications, or related field.
- Knowledge of Social Media, SEO and Website coordination is an added advantage.
- 2-3 years of experience in client servicing, account management, or a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Problem-solving mindset and ability to handle client escalations effectively.
- Proficiency in MS Office and familiarity with CRM tools is a plus.

**Key Competencies**:

- Client-focused and relationship-oriented.
- Team player with the ability to work under pressure.
- Attention to detail and commitment to delivering quality work.
- Adaptable and quick learner with a proactive approach.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- Client Servicing: 2 years (required)

**Language**:

- English (required)

Work Location: In person



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