
Customer Service Operations Support
3 days ago
**Roles & Responsibilities**:
- Order processing
- Handling queries from the Customer Service team
- Liaising with Pharmacies regarding stock and shipment
- Deal with courier companies for shipping queries & claims
- Handling of chargeback, payment disputes and processing payments
- Prepare various reports
- Manage orders and associated queries
**Requirements**:
- 2-3 Years of experience as customer support representative
- Any graduate
- Basic knowledge of MS Office
- Good Communication & Problem Solving
- Good knowledge of internet and e-commerce sites
- Very good written and spoken English language skills
**Benefits**
- Service recognition awards
- Market-leading salary packages
- Maternity & Paternity Benefit
- Medical Insurance Benefit
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
**Experience**:
- International voice process: 1 year (required)
**Language**:
- Fluent English (required)
Work Location: In person
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