Data Protection Matrix Architect

**Career Area**:Information Technology**:
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**Position Title**:Data Protection Matrix Architect**

**Job Location: Bangalore, KA-India**

Caterpillar is looking for a Backup/Data Protection specialist/architect to join an existing team of analysts who oversee Data Protection services for on premise and cloud environments. This position will report to the Data Protection Services Technology Owner, who is currently based in Europe/EAME region and work with/provide technology leadership to a small globally distributed team.

As a **Data Protection Matrix Architect **, (internally known as a Technology Specialist) you will be responsible for managing and maintaining the backup infrastructure for our clients alongside acting as a lead/manager to a small team. Your primary focus will be to ensure the integrity, availability, and recoverability of all in scope business data. You will work closely with our clients, providing technical expertise and guidance, while leveraging your knowledge of industry-leading backup technologies. In addition, they will be expected to work with strategic suppliers to provide data protection services aligned with the business requirements. The role also includes accountability for cyber-recovery and disaster recovery functions associated with data protection.

This resource will oversee the technology roadmap, make technology recommendations, and support projects aligned with business requirements. As well as delivering operational services thru a managed service provider model who will leverage standard work documentation generated by this resource and peers. They will share knowledge expertise to peers and to ensure the scope of services achieve and maintain appropriate level of risk and compliance to internal policies and procedures, including those relating to sustainability, cybersecurity, SOX, and the business defined IT Controls.

If you are looking for a challenging role within an integrated IT services division then this is a great opportunity to utilize technical, business, and communication skills in a non-supervisory leadership role.

**Specifically, as the Data Protection Matrix Architect, responsibilities will vary, but may include one or more of the following duties**:

- Support of all elements within the data protection technology discipline; architecture modelling for hardware & software-based solutions aligned with business specific requirements.
- Stay current with industry trends; and support the introduction of new technology. Evaluate new solutions and develops corporate and departmental standards for their use.
- Be accountable for data protection service reliability and performance for the enterprise. Oversight of operational issues, understanding customer needs & impacts; delivering services in line with ITSM best practices working with multiple operational support teams and strategic vendors to ensure services meet customer expectations
- Provide counsel as it relates to data protection to individuals, departments, or divisions within an IS or business unit. Work as part of a global team - support projects that span regions, architectures, and hardware/software layers.
- Maintain and enhance IT control documentation related to data protection services (backup)
- Provide project leadership, expert advice, and counsel to IT personnel, management, and project teams on the most complex aspects of technical environments that must be integrated with other solutions (internally developed and/or purchased).
- Develop processes, or recommend process improvements, to provide reliable and cost-effective services across functional lines. Support compliance and business led events including annual disaster recovery events.

The position manages the completion of its own work assignments and coordinates work with others/provides direction and guidance.

Typical internal customers include employees from two or more work groups in a division. External contacts include various companies who purchase services offered by Caterpillar and/or suppliers who provide hardware or software to Caterpillar. The position is challenged to identify problems quickly and correctly, some which may not be obvious. The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The incumbent is free to determine the best way to complete job assignments to achieve desired results. Work is reviewed after completion, except in the most complex or high