
Customer Success Executive
2 days ago
**Location**: Delhi (In-Office)
**️ Brand**: Enhanced Labs
About the Role
Key Responsibilities
Resolve queries with empathy, strong product knowledge, and quick turnaround time.
Coordinate with marketing, sales, and logistics teams to deliver a seamless customer experience.
Collect and share consumer feedback to enhance products, communication, and processes.
Support consumer engagement campaigns, onboarding journeys, and feedback initiatives.
Build warm, clear, and helpful customer relationships that reflect the brand’s ethos.
Who We’re Looking For
Strong English communication skills (written & verbal).
Proactive, eager to learn, and comfortable with multitasking.
Passion for wellness, nutrition, and consumer brands is a plus.
A people-first mindset with empathy and problem-solving ability.
What’s in It for You
Hands-on exposure to brand building, marketing, and customer success.
Work closely with the brand & marketing team, learning directly from the source.
An open, collaborative, growth-focused culture that values ideas and initiative.
A competitive salary with opportunities to grow as the brand scales.
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