Sales Team Coordinator

2 weeks ago

Roorkee, India PYRAX POLYMARS Full time

**Sales Support**:

- Assist the sales team in managing schedules, customer inquiries, and order processing.
- Prepare and handle quotations, invoices, and sales documents in coordination with relevant departments.
- Act as the first point of contact for customers, addressing inquiries, providing information, and resolving issues promptly.
- **Order Management**:

- Process and track customer orders from receipt to delivery, coordinating with the warehouse and logistics teams.
- Monitor inventory levels to ensure product availability and coordinate restocking as necessary.
- Verify and update order information in the system, maintaining accurate records.
- **Customer Relationship Management**:

- Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction.
- Conduct follow-ups on customer feedback, handle complaints, and escalate issues as needed.
- Support the sales team with product demonstrations, promotional activities, and client meetings.
- **Sales Data Management & Reporting**:

- Maintain and update sales data, including forecasts, targets, and customer information in CRM systems.
- Generate reports on sales activities, order status, and inventory levels for management review.
- Analyze sales trends to identify areas of improvement and assist in planning sales strategies.
- **Coordination & Collaboration**:

- Work closely with marketing, finance, and product teams to ensure seamless communication and execution of sales strategies.
- Coordinate with logistics partners for on-time deliveries and address any delivery-related issues.
- Support the sales team during events, trade shows, and conferences as needed.

**Requirements**:

- **Education**: Bachelor’s degree in Business, Sales, Marketing, or related field.
- **Experience**: 1-3 years of experience in sales coordination, preferably in dental, medical, or healthcare products.
- **Skills**:

- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and experience with CRM or ERP systems.
- Detail-oriented with the ability to handle multiple orders and priorities.

Preferred Qualifications:

- Experience in the dental products industry.
- Knowledge of dental product terminology and industry practices.
- Familiarity with sales and inventory management software.

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Compensation Package:

- Yearly bonus

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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