Bpo Call Centre

Greetings for the day!!! WROOTS GLOBAL PVT LTD is a leading Career guidance firm, recruiting manpower for the top MNC's. Currently we have urgent requirements for Senior/Fresher Voice/Semi Voice/Technical Support & Customer Support Process in BPO domain for leading MNC's. Please find the Job description below. If you are interested feel free to call...

Job Opportunity:We are seeking a results-driven professional to oversee a team of executives handling Background Verification (BGV) processes, encompassing employment, education, and address verifications.This role demands exceptional leadership, process adherence, and superior communication skills to ensure timely and accurate case closures while...

**Designation: Customer Care Executive.** **CTC offered: 15000 to 19000 CTC (Based on the experience)** **Rotational shift (Female Day Shift) with Rotational Weekly Off.** **Inbound Voice Process.(No Targets easy Process)** **Languages Required: Averg English with Kannada /Telugu/Tamil/Marathi or Malayalam,hindi.** **Qualification Required: - Under...

**Job Role** - Handling inbound calls related to policies. - Follow up with the internal team for Pre-Auth cases. - Convincing customers related to claims. - Provide Claim & Pre-Auth status to customers and hospitals. - Update daily tracker to escalation team. - Guide the customer about claims procedures. - Providing information related to corporate and...

Hi We are hiring for one of the leading BPO Completely WFO POSITION: Customer care executive. QUALIFICATION: Graduate. EXP: 1 year or more from any BPO as a CUSTOMER SERVICE. AGE LIMIT: less than 28 years. PREFERRED LANGUAGE: Very good fluency in ENGLISH and HINDI. SHIFT: Day shift with rotational week off. SALARY: between 3.7 to 4.2LPA CTC. MODE...

As a seasoned Call Centre Manager, you will be responsible for overseeing the day-to-day operations of our call centre. This includes managing a team of call centre agents, supervising their performance, and providing guidance and support as needed.Key Responsibilities:Call Centre Management: Supervise and lead call centre operations to ensure efficiency and...

Excellent EnglishReaching out to potential clients through calls, emails, digital channels, introducing our products and services, and driving sales conversion. Proactive,handling customer interactions end-to-end, from prospecting to closing deals. Required Candidate profileExperience in telesales, inside sale, or call centre operationNo Field workCRM...

1.1 Logging in logging out as per roster/shift timings. 1.2 Attending to minimum number of calls as specified by the process daily. 1.3 Ensure adherence to process and quality norms while taking calls. 1.4 Keep one self-updated on process knowledge through support of team leads. 1.5 Participate in daily/weekly huddles when conducted. 1.6 Participate in...

We are seeking an experienced Call Centre Manager to lead our dynamic team and drive exceptional customer satisfaction.Manage day-to-day operations of the call centre, focusing on high levels of customer engagement.Supervise and mentor call centre agents, providing tailored training and performance feedback.Develop and implement strategies to enhance call...

Job OverviewAs a seasoned Call Centre Manager, you will be responsible for leading and managing a high-performing call centre team to deliver exceptional customer service and achieve business objectives.Key Responsibilities:Leadership and Management: Supervise and motivate a team of call centre agents to ensure they have the necessary skills, knowledge, and...