Customer Support Executive

1 week ago


Turbhe Khurd Navi Mumbai Maharashtra, India Grace Consulancy Full time

Role - Customer Support
- Handle inbound customer calls and respond promptly to inquiries.
- Maintain a high level of customer satisfaction through quality service and communication.
- Document queries and escalate unresolved issues to the concerned teams.
- Maintain organized records of customer interactions.

MIS Reporting:.
- Track sales data, order status, customer follow-ups, and payment updates.
- Proficient in MS Excel.

Pay: Up to ₹500,000.00 per year

Supplemental Pay:

- Yearly bonus

Work Location: In person



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