Customer Representative Executive

1 week ago

Ahmedabad Gujarat, India Mindra EV Pvt. Ltd Full time

**Job Title**: Customer Representative Executive

**Company name**: Mindra green energy llp

**Location**: 102,Devraj industries, Pirana Road, Indira Nagar II,

Lambha, Ahmedabad, Gujarat 382405

**Minimum experience **:0 to 2 year experience

**Salary**: 12,000 to 18,000 Per Month

**Education Qualification **:Graduated in Any Field

**Job Discription**
- **Inbound Calls**: Answer calls from customers, address questions or complaints, and provide information or registration of call.
- **Outbound** **Calls** : Make calls to customers for services feedback, product performance update, response on services etc.
- **Internal & External Customer Interactions** : Maintain accurate records of customer interactions in a database, including call details, queries, responses, complaints, and resolutions.
- **Customer Relationships** : Build relationships with existing customers and rapport with potential customers. Listen to customers' concerns or queries and provide appropriate solutions or support based on their needs, Collaborate with the sales team to improve overall customer satisfaction.
- **Other Responsibilities** : Keep the customer database updated, take and after sales service process accurately, and preserve the company's reputation by handling grievances.

**Must have below skills that may be useful for a Customer Representative Executive include**:

- Communication Skill With Clarity
- Soft Spoken
- Quick Learner
- Active Listener
- Patience
- Customer Friendly Etc.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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