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Customer Relationship Officer-male

3 weeks ago

Coimbatore Tamil Nadu, India Spotless Incorp Full time

Need **Customer Relationship Officer **for our sector

Position**:Customer Relationship Officer -Male**

Qualification**:Any Degree**

Experience**:0-4** **years (Experience in Automobile)**

Salary**:18000 to 25000/-**

Work Location **:Coimbatore, Chennai.**

**Job Description**:

- Understanding the commercial operation, challenges, objectives, and daily work of each team; improving their operation and productivity through CRM administration.
- Providing system administration support, especially related to user permissions, custom objects, and workflows.
- Creating, managing, and optimizing complex workflow rules, validation rules, and approval processes.
- Creating and managing custom objects, fields, formulas, record types, page layouts, reports, and dashboards.
- Analyzing data to provide insights into the operation, effectiveness, and productivity of each team.
- Working closely with other teams to capture and identify business requirements for CRM implementation.
- Coordinating and supporting integrations with third-party apps, plugins, and tools.
- Assisting in identifying and resolving data anomalies and errors; maintaining a high level of data integrity.
- Supporting the team in daily troubleshooting, bug fixing, and end-user support.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Customer relationship management: 3 years (preferred)

Work Location: In person

**Speak with the employer**

+91 8870000207