Oracle C2m

1 week ago

Hyderabad Telangana, India bTranz Full time

**Job Description** Role**: Oracle C2M Specialist (L1 & L2)

**Experience**: 3 - 6 Years

**Location**: Hyderabad or Remote

**Mandatory Skills**:

- SME - Oracle C2M and ADSS
- Change Request Management: Analysis, Design, Testing, Documentation
- IT Support Ticketing: Triage, Analysis, Resolution
- Coordination with Client Business: Issue Analysis, Solution Provision
- Escalation Management: Coordination with Abjayon Team (L2)
- Collaboration with Functional and Technical Resources
- Defect Testing and Resolution
- Performance Optimization
- Reporting: Weekly/Monthly Status Reports
- Billing Process Participation and Issue Resolution
- Business Process Guidance and Documentation

**Qualifications**
Any
**Additional Information

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