Customer Service Intern

1 week ago


Mulund Mumbai Maharashtra, India Ergode Inc Full time

About Ergode:
Ergode is a leading e-commerce company with a strong global presence, offering a wide range of products across various marketplaces. We focus on delivering great customer experiences through innovation, efficiency, and excellence in operations.
- Resolve customer complaints and provide appropriate solutions.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Maintain accurate records of customer interactions and transactions.
- Assist in improving customer satisfaction by identifying recurring issues and suggesting process improvements.

Skills & Qualifications:

- Pursuing or recently completed a degree in any discipline.
- Strong verbal and written communication skills (English).
- Customer-focused attitude with problem-solving abilities.
- Basic knowledge of MS Office (Excel, Word, etc.).
- Ability to work in a fast-paced environment.
- E-commerce knowledge is a plus.

What Youll Gain:

- Hands-on experience in customer support operations.
- Exposure to the e-commerce industry and global marketplaces.
- Opportunity to work with cross-functional teams.
- Certificate of Internship upon successful completion.

**Job Type**: Internship
Contract length: 3 months

Pay: ₹8,000.00 - ₹10,000.00 per month

Application Question(s):

- Where do you stay in Mumbai?

**Language**:

- English (required)

Work Location: In person



  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mulund, Mumbai, Maharashtra, India RLOG GLOBAL PVT LTD Full time

    A sea freight import Customer Service Representative's job description typically involves handling customer inquiries, resolving shipping issues, ensuring timely delivery, and managing documentation related to international sea freight imports. Need to play a crucial role in building and maintaining client relationships. Skills and Qualifications: -...

  • Bpo Customer Service

    2 weeks ago


    CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...


  • Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...

  • Customer Service

    1 week ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Mumbai, Maharashtra, India ENHANCE PLUS CONSULTANT Full time

    Job Title: Customer Support Associate Job Summary: We are seeking a Customer Support Associate to join our team in providing exceptional customer service to clients of a leading American multinational finance corporation. As a Customer Support Associate, you will handle inbound calls, address customer inquiries, and resolve issues in a professional and...


  • Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    We are hiring for International BPO Customer Service. Location - Mumbai Some of the main Location in Mumbai is: - Malad, Andheri, Chandivali, Powai, Thane, Airoli and Vikroli Openings for shifts such as US, UK and AUS Timings are as follows: - US - 05:30pm to 10:30am any 9 hours. UK - 11:30am to 03:00am any 9 hours. AUS - 03:00pm to 03:00am any 9...

  • Customer Service

    8 hours ago


    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    **TCS Hiring for Customer Service - International Voice!** Skill/Role: Customer Service - International Voice Location: Mumbai & Pune Shift: 24*7 working environment with night shift & rotational shifts Desired Exp. Range: 1 to 6 Yrs Must Have: International Voice Exp Comfortable to work in 24/7 environment. Knowledge of customer service practices and...


  • Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : International Customer Service Advisor Experience : Min 6 Months in International Customer Service Salary : up to 4.5 LPA Location : Mumbai Education : HSC/Graduation Shift : US Shift Week off : 2 offs Pay: Up to ₹450,000.00 per year Schedule: - US shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total...


  • Mulund, Mumbai, Maharashtra, India Easyeat Foods Full time

    Client Services - Job Description **Responsibilities**: - Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Maintains customer records by updating account...