Customer Support Representative

2 weeks ago


Amarnath, India Rio Enterprises Full time

We are a US-based moving company seeking a skilled and enthusiastic Customer Support representative to join our team.

**Industry**:Logistics

**Skill set requirement**:

- Excellent communication skills, Proficient in Microsoft Office, Quick learner and Comfortable interacting with customers from the United States over the phone

**Shift**: US/Night Shift

**Work culture**: 6 days a week

**Location**: Ambernath, 421505
- Manage inbound customer calls and enquiries for moving services and delivery business
- Build sustainable relationships of trust through open and interactive communication
- Identify and assess customers' needs to achieve customer satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ambernath, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person



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