Restaurant Cafe Hostess/receptionist, Guest

2 weeks ago


Mumbai, India Bayleaf Cafe Full time

**ROLE**
- Manage restaurant bookings, call customers to reconfirm, follow up
- Welcome guests in a warm and friendly manner.
- Seats guests and manage the seating chart, waitlist.
- Monitors restaurant activity to determine seating and dining flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Performs opening and closing duties, as needed.
- Manage customer feedback and reviews, enter feedback and work with Management on customer follow ups
- Assists others with side work including, but not limited to stocking, folding silverware, menu guidance, customer service
- Help with Marketing/event management and related areas as needed
- Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

**REQUIREMENTS**
- Fluent in English
- Basic computer knowledge
- Knowledge of Google, Zomato reviews
- Prior experience in similar role is desired but not mandatory
- Cheerful and eager to learn and grow in a fast paced environment
- Must be able to work in shift time of 1pm to 10pm

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Evening shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Ability to work in 1pm to 10pm shift

**Experience**:

- total work (preferred)

**Speak with the employer**
+91 9004027778


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