Customer Care Associate

18 hours ago

Bengaluru Karnataka, India Bread Financial Full time

Every career journey is personal. That's why we empower you with the tools and support to create your own success story.

Be challenged. Be heard. Be valued. Be you... be here.

Job Summary

Essential Job Functions:

- Build Relationships - Serve as a customer advocate to assist customers transactions. Work independently and as a part of a team. Actively engage with teammates to achieve common goals through knowledge sharing.
- Communication - Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Explain complex topics in a clear and concise manner. Respond well under pressure and appreciate ambiguity as a normal business condition. Give and accept feedback as a matter of practice. Document interactions and update customer records in company systems. Utilize knowledge of Microsoft Office tools such as Outlook and Teams to execute daily work.

Reports to:
Lead or above

Working Conditions/ Physical Requirements:
Normal office environment, no travel required.

Direct Reports: None

Minimum Qualifications:

- Bachelor’s Degree
- 1 to 2 years of customer service experience in call center or related experience
- Must be able to pass English Assessment

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

About Bread Financial

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
- Bread Financial®
(NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and
- Bread Pay®
buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded
- Bread Cashback® American Express® Credit Card
,
- Bread Rewards American Express® Credit Card
and
- Bread Savings®
products.

Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit

or follow us on
- Facebook
,
- LinkedIn
,
- X
and
- Instagram
.- All job offers are contingent upon successful completion of credit and background checks.- Bread Financial is an Equal Opportunity Employer.

Job Family:
Care Center Operations

Job Type:
Regular

  • Customer Care Associate

    1 week ago

    Yelahanka, Bengaluru, Karnataka, India FINESSE STAFFING Full time

    Dear, Hiring for **Customer Care Associate for Retail Industry in Yelahanka** Location**:Yelahanka RMZ Mall** Gender**:Only Male staff** Designation**:Customer care associate** Qualifications**:12 Or degree passed** Preference**:Immediate Joiners** Salary: **Regards,** **Priyanka Jadhav** **Finesse Staffing** **Job Type**: Regular /...

  • Customer Care Executive

    1 week ago

    Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

  • Associate Customer Care Advisor

    2 weeks ago

    Bengaluru, Karnataka, India Toast Full time

    **[P1] Associate Customer Care Advisor - Bengaluru, India (General Shift)**: Toast is driven by building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Associate Customer Care Advisors (CCAs) are pivotal stakeholders in responding to and resolving escalated account...

  • Customer Care Associate

    1 week ago

    Bengaluru, Karnataka, India SonicWall Full time

    **Title : Customer Care Senior Associate** **Location : Bangalore, India** **Responsibilities**: - Issues include but not limited to service contract, account access, license issues, non-technical customer inquiries within established guidelines and policies - Review and identify areas of improvements to streamline non-technical customer service operation...

  • Customer Support Associate

    1 week ago

    Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time

    ### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...

  • Customer Care Associate

    2 days ago

    Bengaluru, India official one clickk solution Full time

    HIRING ALERT!!!! Profile: Customer Care Associate - Location - Bangalore Any graduate Roles and Responsibility: - Excellent communication skills Language: English + Hindi/Marathi/Gujarati/South Language. **Salary**: 12k-20k CTC - Interview will be walk-in **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay...

  • Customer Care Associate

    2 weeks ago

    Bengaluru, India Official Oneclickk Solution Full time

    We're Hiring!! Job Position - Customer Care Associate Location - Banglore Skills Required: - Excellent Communication Skills - Language - Hindi /English/ Tamil/Marathi/Gujrati **Working days -5 Days** - Shifts - Rotational **Salary upto - INR 20 k Max** - Graduate - Interview Will be walk-in - Work from office **Job Types**: Full-time, Permanent Pay:...

  • Customer Care Executive

    1 week ago

    Bengaluru, India Alpha Customer Care Pvt Ltd Full time

    **Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...

  • Customer Care Associate

    2 weeks ago

    Bengaluru, India subhadrajobs consultancy Full time

    . We are haring for the Customer Care Associate for the BPO, - Should be a graduate - Should know two south Indian languages (Tamil/Telugu/Kannada/Malayalam) - 1.2-2yrs Experience as a Team Lead in Outbound (Sale/Collections) preferably from any Domestic BPO - Immediate Joiners Required - Age-26-35 - Salary Range: 3 -4L PA **Job Types**: Full-time,...

  • Customer Care Coordinator

    18 hours ago

    Bengaluru, Karnataka, India Biocair Full time

    The Customer Care Coordinator plays a critical role in engaging with customers to address inquiries, provide assistance, and foster positive relationships, along with driving the effective communication and understanding of customer needs. This will involve collaborating with internal stakeholders to develop efficient shipment solutions, ensuring a timely...