Customer Care Executive

1 week ago

Bengaluru Karnataka, India VictaMan Services Private Limited Full time

**Job title**: CUSTOMER CARE EXECUTIVES for Voice & Sales process

**Shift timings**: Day shift

**Work type**: On site

**Language**: English, Hindi

**Qualification**: 12th pass (Graduation is a plus)

**Age**: 18 - 30 years

**Roles and Responsibilities**:

- Take prospects from initial contact phase to qualified phase over the phone.
- Present product solutions virtually.
- Generate revenue by counselling prospects and converting them to sales.
- Meet and exceed pipeline contribution goals.
- Respond quickly to assigned leads.
- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Relationship Management
- Work from Office Only.
- Versant 4 to 6 for Voice.
- Should have excellent communication skills in English & Hindi.
- Shift Timings:
For Male: 24*7

For Female Employees: 7am-7pm Window
- 6 Days working
- No Fixed Off, Ability and willingness to learn.
- Courteous with strong customer service orientation.
- Good listening and responding skills.
- Should be willing to take up challenges and go the extra mile to perform work responsibilities.
- Should have great interpersonal skills and the ability to perform under pressure.

**Selection Process**:
HR Round

Operations Round

Client Round

**Location**: Krishnarajapura - Bangalore

**Salary**:
18k for fresher

Pay: ₹18,000.00 - ₹21,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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