Customer Service Executive
1 week ago
Roles & Responsibilities:
- Handling inquiries / complaints from customers, targeting the satisfactory closure.
- Providing help and advice to customers using the organization’s services.
- Revert to the clients thus confirming the service.
- Collaborate with the senior management team to develop a strategic and tactical plan to achieve the desired revenue targets.
- Complaint management.
- Finding ways to measure customer Satisfaction and improve services
**Requirements**:
- Good Communication skills required.
- age limit 18 to 26 years
- Fresher/Experience both can apply.
- Only Immediate Joiners Required.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹13,000.00 - ₹19,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Leave encashment
Schedule:
- Day shift
Supplemental pay types:
- Quarterly bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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