Job for Customer Service Executive
4 days ago
**A Reputed Shipping & logistic Company Requires Customer Service Support**
- Possesses strong problem finding & solving skills
- Communicates clearly and effectively.
- Pays close attention to detail
- Strong verbal and written communication skills.
- Must have excellent networking skills.
- Self-motivated with excellent organizational skills.
- Excellent research and data analysis skills
- Proficiency in Microsoft Office Throughtly.
Roles and Responsibilities
- Coordinate with vendors and Patrons.
- Providing documents to vendors and verifying the same.
- Handle pre
- and post-shipment documents
- Preparing the Daily Monitoring Report in Excel.
- Interact with our customers in arranging their international shipments, pro-actively monitor shipment in-transit and keep customer appraised with regards to arrival times, delays or transit issues and help to ensure we meet or exceed customer expectations at all times.
- Ensure all documentation is supplied in a timely manner..
- Set goals and meet with operations Head, supervisor, or manager to discuss progress Roles
- Understand departmental process flow, constantly looking for areas of improved efficiency.
- Ensure accurate and timely data entry into operating systems, as per the operating process standards.
Pay: ₹12,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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