Application Hd Administrator

1 week ago

Bengaluru, India Check Point Software Technologies Ltd. Full time

**Your Team**:
Check Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services. You will be responsible for coordinating and communicating with employees worldwide to ensure expedient resolutions to technical issues and requests.

**Your Impact & Responsibilities**:

- Give excellent service to check point employees.
- Support SAP and Salesforce support
- Providing technical, personalized service to Check Point employees.
- Providing worldwide support for Check Point IT Applications while working closely with development teams & business leads.
- Administration and maintenance of access management.
- Introducing policies, procedures, and technologies to proactively respond to trouble areas in service delivery.
- Additional responsibilities based on business requirements.

**Your Knowledge & Skills**:

- Have a passion for providing excellent servicet and finding technical solutions to IT issues.
- Strong team player with the ability to work independently.
- Excellent written and verbal capabilities in English
- Ability to multi-task with face-to-face interaction, remote sessions, and over the phone.
- Ability to identify employee needs and communicate effectively in dynamic situations.
- Technology-oriented with analytic thinking and problem-solving skills.
- Highly organized, motivated, and creative with proactive nature.
- Former experience in Accounting Service or Application Help desk. Sales data management -2 Years minimum (Support SAP and Salesforce previous experience is must)

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