Front Office Receptionist

7 hours ago

Saroornagar Hyderabad Telangana, India Sai Teja Hospital Full time

**Job Title**: Receptionist
**Location**: Sai Teja Multispeciality Hospital, Kothapet, Hyderabad

**Job Overview**

**Key Responsibilities**
- Manage patient registrations, appointments, and follow-ups (OP/IP) through the **Hospital Management Information System (HMIS)**.
- Maintain accurate and updated records of in-patient and out-patient details.
- Coordinate and communicate effectively with departments such as **OP, IP, Pharmacy, Laboratory, Billing, Radiology, and Nursing**.
- Prepare and maintain **staff timetables, attendance records, and shift schedules**; report daily to management.
- Handle **basic accounting and record-keeping**, including cash receipts, billing reconciliation, and expense tracking.
- Assist patients with inquiries, guide them to the relevant departments, and ensure **a pleasant and professional front-desk experience**.
- Ensure all administrative and operational details are **updated, accurate, and well-organized** within hospital systems.
- Maintain cleanliness and orderliness at the reception area at all times.
- Handle patient feedback, complaints, or service issues and report to higher authorities when needed.
- Support the management in day-to-day administrative tasks and ensure confidentiality of patient data.

**Requirements**:

- Graduate in any discipline (preferably with experience in hospital administration).
- Prior experience with **HMIS or similar hospital software** is highly preferred.
- Strong communication skills in **English, Telugu, and Hindi**.
- Ability to multitask, work independently, and handle pressure professionally.
- Knowledge of **basic accounting and Microsoft Office tools**.
- Excellent interpersonal skills, punctuality, and attention to detail.

**Work Schedule**

Full-time, rotational shifts (morning/evening as per hospital requirements)

**Salary**

Competitive and based on experience.

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

**Experience**:

- Medical receptionist: 1 year (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

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