Rm- 3pl Operations

Full-Time CORPORATE OFFICE- KOCHI 6 to 10 years

As a Regional Manager - 3PL Operations, you'll be responsible for a vital part of the supply chain process, you'll manage people, processes, and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

You'll also be responsible for workplace health and safety standards and for the security of the building and stock. Also train and guide the team for the desired goal.

Job Purpose: Responsible for performance monitoring, bringing efficiency to DC functioning, and cash management.

POSITION REPORTS TO: AGM - 3PL operations

DIRECT REPORTS : TL/ Asst. Warehouse Manager, Warehouse Manager, Key Account Manager

**MAJOR KEY RESULT AREAS**:
1.Responsible for overall performance and smooth functioning of all DCs/Hub in his territory.

2. Visit DCS on a need basis.

3. Follow up, escalate, and track all operation security concerns related to DC from time to time.

4. Collect competitor information within his cluster.

5.Checking/tracking Clusters expenses.

**Performance Monitoring**:
1.dentifying strong and weak clusters, analyzing reasons, and working out methods for improvement to ensure overall improvement in performance.

2.Check pendency and ensure all loads are attempted on agreed SLA.

3. Review monthly performance of all clusters related to delivery, reverse logistics, IT flow and documentation part

4. Monitor that the cash Tally is done by all DCs every day.

5. Conduct regular operations process training and ensure process adherence by all staff.

6. Maintenance and upkeep of all documents.

7. Oversee that all administrative facilities like Drinking Water, Hygiene of DC, etc. are in good condition.

8. Ensure that all admin and operation assets and IT hardware are properly maintained.

9. Check process flow and ensure correct layout plan of DC

10.Supervise EBS operations at DC's.

11. Check pending shipments on daily basis and ensure that DC is running without pendency.

12. Ensure security instructions are being followed properly.

13.Monitor discipline and integrity aspects of employees and initiate action when required

14.Ensure monitoring, proper upkeep and safe custody of all important registers pertaining to Attendance, petty cash, Meter reading, Compliance related register ,admin asset registers, inward & out ward registers and other client specific mandatory registers.

15.Regularly asses
- manpower requirement based on applicable productivity norms.

16.Monitor Adhoc Vehicle Hiring.

17. Action on points/observations raised during audit.

18.Bring Efficiency in DC Functioning

19. Keep a check on aging shipments in DCs, Shipments at delivery center,

20. Monitor unconnected shipments beyond 24 hrs

21.Cash Management and DC Job Management:
22.Monitor daily cash tally and amount deposition of COD amount, follow up with DC if discrepancy is found & close.

23. Focusing on productivity and per-package fuel cost to the company.

24.Inventory management

**Core focus Areas**:
1.Proper and timely submission of required MIS pertaining to Cluster to the Management.

2.Grooming Cluster heads.

3. Monitor SOP adherence in Territory.

4.Network expansion

5. Monitor size of Cluster and addition/deletion of DCs in a Cluster.

6. Responsible for performance monitoring.

7.Follow instructions and Work with other staff as a team

8. Hands on experience in Cash management and analytical job management.

**Key Behavioral Competencies**

**Core**:
1. Customer Orientation

2.Integrity and Ethics Generic:
3.Adaptability/Flexibility

4. Interpersonal Skills

5. Initiative

6.Leadership

7. Planning & Organizing

8.Result Orientation

9. Problem Solving Skills

10.Cost Consciousness

11. Negotiation Skills

12.Leadership skills

13.Multi-Tasking skill

14.Good knowledge in ms office tools

15.Presentation skills

**General Competencies**
- Ability to effectively prioritize and delegate work
- Proficient with computers
- Effective oral and written communication skills
- Strong leadership and management skills
- Understanding of safety rules

**Major key areas**
- coordinate and monitor the receipt, order, assembly and dispatch of goods
- use space and mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives are met
- have a clear understanding of the company's policies and vision and how the warehouse contributes to these
- coordinate the use of automated and computerized systems where necessary
- keep stock control systems up to date and make sure inventories are accurate
- plan future capacity requirements
- organize the recruitment and training of staff, as well as monitoring staff performance and progress
- produce regular reports and statistics on a daily, weekly and monthly basis
- brief team leaders on a daily
- visit customers to monitor the quality of service they are receiving
- maintain standards of health and safety, hygiene and security in th