International Voice Process

5 days ago

Ahmedabad, India Smart Technology Full time

The customer support representatives will answer daily customer correspondence through voice methods.
- These call center representatives provide order assistance and product information in an efficient and professional manner.
- Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch
- Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements

**Who all can apply?**
- Excellent communication skills. Must be fluent in both English and Hindi (spoken)
- New graduates and freshers can apply
- 1 year of experience is preferred. Freshers also can apply, however need to score Versant 6.
- BPO experience will be preferred

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**

+91-XXXXXXXXXX

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