IT Administrator

**Title**: IT Administrator

**Salary**: 4LPA - 5LPA

**Qualifications and Experience**:

- Bachelor’s degree in Computer Science (or equivalent experience).
- At least 3+ years of relevant experience as an IT Systems Administrator.
- 3+ years of experience evaluating, planning, and managing IT environments.
- Fluent in spoken and written English communication. (Must)
- Proven systems implementation skills.
- Proficient in MS Office and relevant software.
- Preferably hands on experience on Google workspace as an Administrator.
- Strong knowledge of observing issues, locating their sources, and starting remedial measures is desirable.
- Prior experience identifying network issues and troubleshooting software and hardware errors.

**Skills**:

- Technical Expertise: Strong understanding of hardware, software, networks, and operating systems.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication Skills: Clearly communicating technical information to both technical and non-technical audiences.
- Organizational Skills: Managing multiple tasks, prioritizing work, and meeting deadlines.
- Security Awareness: Understanding security threats and best practices for data protection.

**IT Roles and Responsibilities**:

- Provide technical assistance with computer hardware and software for employees.
- Perform hardware installations, configurations, performance metrics and updates for employees as needed.
- Perform software installations, configurations and updates for employees as needed.
- Maintaining IT assets repository and ensuring system security. Ensure all records are kept properly and consistently.
- Managing the procurement of IT products and services and assisting in pricing products or services used by the company.
- Communicate, coordinate and build strong relationships with vendors and other third parties as per the need.
- Ensure IT assets are adequate in quantity and quality.
- Take care of the employee onboarding and offboarding in the IT process.
- Exercise caution when managing assets, and update any necessary processes.
- Handle IT problems and alarms quickly and professionally.
- Work together to develop network and security standards, including the investigation and assessment of potential technology alternatives, and create diagrams and written setup instructions for a system.
- Retain all the necessary computer equipment and backup tools.
- Investigate problems and troubleshoot system, network, SSO, 2FA, etc.
- Help identify and fix hardware or software problems, and replace components as necessary.
- Coordinate with our cyber security team and implement the annual security training for the entire organization.
- Help end-users with a variety of tasks, such as system configuration or problem-solving, face-to-face via Google Meet, Anydesk or over the phone. Shared findings should be recorded and presented to Management.
- Deliver IT orientation to new hires and assist with IT during their onboarding and exit procedures.
- Participate as an on-call participant during emergency situations and system maintenance updates, and remain accessible until the problem is addressed, reduced, or resolved.
- Performs issue resolution and root cause analysis.
- Exercise caution when managing assets, and update any necessary processes for doing so.
- Control the building's security access - Bio Metric, CCTV9.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person