Call Center Agent

Developing objectives for the call center’s day-to-day activities - Collecting and analyzing call-center statistics (sales rates, costs, customer service metrics etc.) - Assess performances with metrics like calls left waiting, calls missed, etc. **Tours and travel sector experience preferred** **Salary**: ₹12,000.00 - ₹15,000.00 per...

We are hiring Position - **Call Center Executive** Salary - ₹24,000 a month Experience - 1-3 year Location - Eranakulam - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions...

**Position** Call Center Executive (for Kochi Office) **Job description** Attend incoming calls and note down the details of enquiry **Experience** 1 to 5 years of experience in a similar position Unmarried Females who can join immediately preferred **Job Types**: Permanent **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...

**Job Position - Call Center Executive Female - Malayalam & English**: **Number of Vacancies - 2**: **Job Discription**: **Job brief**: **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research...

Responsible for making outbound calls to existing and potential clients. They are the first point of contact for clients and must be able to answer client questions and provide solutions to client concerns. **Responsibilities**: - Make outbound calls to existing and potential clients - Gather client information and update client profiles accordingly -...

Job Title: Call Centre Executive (Male) Department: Customer Experience / Call Centre Location: [Specify – e.g., Kochi / Regional Office] Reports To: Call Centre Manager / Customer Experience Lead Experience Required: Minimum 1 year in Call Centre or Customer Support Operations About the Role The  Call Centre Executive (Male)will be responsible for...

**Contact Center Associates** Location: Kakkanad (**WORK FROM OFFICE )** **Experience: Freshers with excellent communication skills in English** **Responsibilities**: - Handles incoming and outgoing calls - Respond to customer queries in a polite, friendly, and professional manner. - Take ownership of all cases until a satisfactory solution is reached. -...

1. Handles incoming and outgoing calls 2. Respond to customer queries in a polite, friendly, and professional manner. 3. Take ownership of all cases until a satisfactory solution is reached. 4. Adhere and follow on agreed KPI/Targets 5. Proper escalation process should be followed in all complex cases where the Associate may need to escalate the issue...

**Sales Agent - NBFC** Location **:Ernakulam: Piravom, Thykoodam, Kolenchery, Edappally, Perumbavoor** Experience**:Minimum 1 year of experience in sales, marketing, or banking** Qualifications:Bachelor's degree is mandatory. **Salary**:₹20,000.00 - ₹35,000.00 per month + Incentives Shift: 8:30 AM to 5:30 PM Working Days: 6 days a...

Implementing marketing strategies that meet overall organizational goals - Assessing strategic partnership opportunities for marketing initiatives - Overseeing the marketing department’s individual projects - Liaising between the marketing department and upper leadership - Evaluating the effectiveness of old marketing programs and the viability of new...