Apps Maintenances

6 days ago

Remote, India Expertel SA - Proceedit Full time

Are you a tech-savvy individual with a passion for app maintenance, service, and user support?If you're eager to gain practical experience in ensuring the optimal performance of our cutting-edge AI-APP-SOP-RPA and BPM business automation solutions while providing top-notch support to our valued customers, we invite you to join our Service Unit at proceedit. We're looking for proactive interns to contribute to the success of our service and maintenance operations.

**About Us**:
**Internship Details**:
As an Apps Maintenance & Service Intern at Proceedit, you will play a pivotal role within our proceedit Service Unit. You'll be working on a variety of functions, including project management, deployment and configuration, training and support, BPaaS (Business Process as a Service) services, and BPO (Business Process Outsourcing) services. Your responsibilities will include:

- Project Management: Assist in the planning and execution of projects, ensuring they run smoothly and are delivered on time.
- Deployment & Configuration: Contribute to the deployment and configuration of our apps and solutions to meet customer requirements.
- Training & Support: Collaborate on user training and provide efficient support to address user inquiries and issues.
- BPaaS Services: Participate in the delivery of Business Process as a Service (BPaaS) solutions to our clients.
- BPO Services: Support the coordination and provision of Business Process Outsourcing (BPO) services, working with internal and external resources.

**Qualifications**:

- Pursuing or recently completed a degree in IT, Computer Science, or a related field.
- A strong interest in app maintenance, service, and user support.
- Strong problem-solving abilities and an eagerness to learn.
- Excellent communication and interpersonal skills.
- A detail-oriented and proactive approach to work.
- A team-oriented and customer-focused mindset.

**What We Offer**:

- A dynamic and collaborative work environment.
- Mentorship from experienced professionals in the service and app maintenance industry.
- Hands-on experience in app maintenance, support, and service delivery.
- The opportunity to work on projects that have a real-world impact.
- Compatible with the participation as part of the Erasmus or a similar internship exchange program
- Possibility to develop the final course degree project for your academic institution as part of the internship period
- Compatible with the realization of your Master or PhD thesis
- Academic Certificate and Professional Working Certificate
- Recommendation Letter and LinkedIn Professional Recommendation

**Job Types**: Full-time, Part-time, Internship
Contract length: 6 months

Expected hours: No less than 18 per week

**Benefits**:

- Flexible schedule
- Work from home

Application Question(s):

- Are you aware, this is un-paid internship

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: Remote

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