Customer Service Advisor

4 days ago


Noida Uttar Pradesh, India OnlineInfatuation Full time

**Job Title**: Customer Service Agent (Voice Process)

**Location**: Sector 1, Noida
**Shift Timings**:

- 9:00 AM to 6:00 PM
- 10:00 AM to 7:00 PM

**Salary**: ₹15,000 to ₹18,000 per month
**Working Days**: 6 days a week
**Type**: Full-Time, On-Site

We are hiring **Customer Service Agents** to join our growing team in **Noida Sector 1**. This role is ideal for individuals with **excellent communication skills in English** who can handle customer queries effectively and professionally over the phone.

**Key Responsibilities**:

- Handle inbound and outbound customer service calls.
- Resolve customer queries, complaints, and requests with clarity and patience.
- Maintain accurate call records and follow up when necessary.
- Deliver excellent service to ensure customer satisfaction.
- Adhere to call center protocols and performance metrics.

**Requirements**:

- Excellent verbal communication skills in **English and Hindi**.
- Prior customer service or BPO experience is a plus, but **freshers with great communication skills are welcome**.
- Basic computer knowledge and typing skills.
- Ability to handle pressure and work in a team environment.
- Must be comfortable with **on-site work in Noida Sector 1**.

**Benefits**:

- Fixed Day Shifts - No Night Shifts
- Friendly and supportive work environment
- Career growth opportunities within the company

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- Are you an immediate joiner?
- Are you available for f2f interview?

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8376094289



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