Executive CRM

6 days ago

Patna Bihar, India Job Destiny Full time

**A customer relationship manager** (CRM) manages customer relationships and ensures customer satisfaction. They work closely with sales, marketing, and customer service teams. Responsibilities
- **Customer service**: Handle customer inquiries, feedback, and complaints
- **Customer retention**: Develop programs to retain customers and promote word-of-mouth marketing
- **Marketing**: Create and execute marketing campaigns to attract new customers
- **CRM strategy**: Develop and implement CRM strategies to improve customer loyalty and retention
- **Data analysis**: Analyze customer information to identify areas for improvement
- **Customer experience**: Collaborate with teams to improve the customer experience
- **Competitor analysis**: Monitor competitors and use their strategies to improve the business
- **CRM systems**: Design and implement CRM systems, and ensure they operate across all relevant departments

**Skills**:

- Strong communication skills
- Ability to listen to customers and coworkers
- Ability to respect ideas
- Ability to resolve customer issues
- Ability to identify customer needs and expectations
- Ability to automate business processes
- Ability to create reports and dashboards

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

  • Crm Executive- Female

    2 weeks ago

    Patna, Bihar, India The Global Zone Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesCRM Manager / AdministratorCRM AnalystCRM DeveloperSales/Marketing CRM UserCustomer Support CRM UserKindly Share Updated Resume

  • CRM executive

    2 weeks ago

    Patna, Bihar, India Ileadhr Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The incumbent will employ CRM software to analyze customer data, identify opportunities to enhance customer service, satisfaction and sales. He will collaborate with sales and other functions to develop strategies for strong customer relationships.

  • Area Sales Executive

    2 weeks ago

    Patna, Bihar, India Bhargava HR solution Full time

    **Job description** We are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. - Graduate - 2+ years of sales experience (In cosmetic and FMCG with General Trade). - Excellent customer service...

  • Telesales Executive

    3 days ago

    Patna, Bihar, India Raghav IT Solution Services OPC Pvt. Ltd Full time

    A **Telesales Executive in Real Estate** is responsible for selling property or promoting real estate services over the phone. This role combines sales, customer service, and real estate knowledge to drive revenue through phone-based interactions. Key Responsibilities: - **Lead Generation**: Call potential clients from databases, referrals, or leads to...

  • Telesales Executive

    2 weeks ago

    Patna, Bihar, India Equity Research Mart Full time

    **Job Description: Telesales Executive** **Location**: Exhibition Road, Patna **Salary**: ₹10,000 - ₹11,000 per month + Incentives **About the Role**: **Key Responsibilities**: - Make outbound calls to potential customers to promote products/services. - Understand customer needs and provide appropriate solutions. - Achieve and exceed monthly sales...

  • Sales Executive

    6 days ago

    Patna, Bihar, India AMBC INC Full time

    Job Title: Sales Executive Experience: 2-5 years Industry Preference: Real Estate, Edtech, Interior Design,automobiles Type: Full-Time **Role Overview** **Key Responsibilities** - Handle client interactions from initial contact to final closure. - Generate and qualify leads through cold calling and field outreach. - Convince leads to visit the showroom...

  • Customer Care Executive

    2 weeks ago

    Patna, Bihar, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Customer Care Executive

    2 weeks ago

    Patna, Bihar, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Customer Care Executive

    6 days ago

    Patna, Bihar, India Travellia solutions private limited Full time

    Job Title: Customer Care Executive Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a **Responsibilities**: Listen attentively to customer concerns, identify the root cause of the issue, and provide appropriate solutions or escalate complex problems to higher-level support teams. Maintain a professional and...

  • Billing Executive

    2 weeks ago

    Patna, Bihar, India P jyoti & Co Full time

    Full job description We are looking for a competent Billing Executive to manage Accounts Books and Billing should be Flexible to Lear New Technologies and able to learn CRM and other Platforms. Roles and responsibilities: Accounts Receivable: To raise invoices on the Customers after performing necessary validations and accounting. To send timely reminders...