Support Executive Intern

3 days ago


Remote, India Practomind Solutions LLP Full time

**Key Responsibilities:

- **
- Assist in troubleshooting software-related issues and escalate technical bugs to the development team.
- Guide users through product features and provide basic product training or documentation.
- Maintain detailed logs of issues and resolutions using support tools like Freshdesk, Zendesk, or Zoho Desk.
- Collaborate with internal teams (Product, QA, Tech) to resolve complex issues.
- Identify recurring issues and suggest improvements to enhance customer satisfaction.
- Help with onboarding new clients or users when required.

**Job Type**: Internship
Contract length: 3 months

Pay: Up to ₹3,000.00 per month

**Benefits**:

- Work from home

Shift:

- Day shift

Work Location: Remote


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