Customer Support Representative

2 weeks ago

Mohali Punjab, India La-terminus solutions Full time

Eligibility:
*Graduates

*Fresher & Experienced

*Technical support/troubleshooting experience preferred

*18 Years to 35 Years

*100% work from Office

*Flexible to work in all shifts supporting EMEA customers

*Fluent in spoken English (Versant B2) with basic technical knowledge

Skill Set required:
Technical knowledge, Sales Acumen, Customer Service mindset.

Salary Slab:
37.5K Gross per month inclusive of 1500 PLI

One-time joining bonus of 15,000, payable after 3 months from joining date

Relocation benefits:
*Travel tickets will be booked by company

*14 days of company accommodation

Hours of Operation:
9.5 hours (8.5 hours of production & 1 hour break)

Transport provided at odd hours

Training Period: 2 Months

Selection Process: HR Round followed by Ops round and Versant Test

Good to know:
*5 days working

*Robust growth and internal promotions for high performers

*On floor monthly incentives based on performance

Pay: ₹20,000.00 - ₹38,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Rotational shift
- US shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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