Customer Support Representative

1 day ago

Mohali Punjab, India Millions Kart Private Limited Full time

Job Title: Customer Support Executive

Location: F-334, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar Mohali, Punjab 160055

, Permanent

**Salary**: ₹17,000.00 - ₹25,000.00 per month

About Us

At Millions Kart, we are committed to helping you become the best version of yourself. We foster an entrepreneurial and inclusive environment that empowers your ambitions. With a competitive pay and benefits package, we ensure that you reach your full potential while contributing to a collaborative, success-driven team.

Join us today and let’s succeed together

Position Overview

We are looking for a skilled Customer Support Executive to lead a team dedicated to delivering exceptional customer service. This role requires a customer-focused approach, excellent communication, and the ability to resolve issues efficiently.

Key Responsibilities

Manage a team of customer support representatives, overseeing daily operations.

Address customer complaints and ensure timely resolution.

Conduct quality assurance surveys and provide constructive feedback to improve service.

Maintain detailed product knowledge to support customers effectively.

Create a positive and productive work environment for your team.

Oversee customer satisfaction surveys to enhance our services.

Guide customers to select suitable products based on needs and budget.

Process payments, manage orders, and inform customers of promotions.

Build strong customer relationships to encourage loyalty and satisfaction.

Provide reports based on customer feedback to drive service improvements.

**Benefits**:
Paid Sick Time

Provident Fund

Yearly Bonus

Schedule

Day Shift (Full-time, in-person)

**Qualifications**:
Fluent in English (required)

Previous experience in an international BPO is a plus.

Comfortable commuting to the Mohali.

Immediate joiners are preferred.

Minimum 1 year of total work experience (preferred)

Application Questions

Can you speak fluent English?

Are you able to commute daily to the Chandigarh office?

Do you have experience in an international BPO?

What is your current salary?

What is your expected salary?

Are you available to join immediately?

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Application Question(s):

- Are you available to join immediately?
- Will you be able to relocate or commute to Mohali daily?
- What is your current salary?
- What is your expected salary?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Customer Support Representative

    1 day ago

    Mohali, Punjab, India Talent X International Full time

    **Job Role - **Customer Support Representative **Industry - **BPO **Location - **Mohali **Working Days - **6 Days **Working Timings - **10 am - 7 pm **Skills & Experience Needed -** **- **Good communication in English **- **Minimum 1 Year of experience in customer support **- **Good Typing Skills. **Responsibilities -** - Efficiently & proficiently...

  • Customer Support Representative

    1 day ago

    Mohali, Punjab, India JCBL GROUP Full time

    Required customer support representatives for outbound calling for a ayurvedic healthcare company **Job Types**: Full-time, Permanent Pay: Up to ₹18,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person

  • Customer Support Representative

    1 week ago

    Mohali, Punjab, India RightO Services Pvt. Ltd. Full time

    Role - Customer Support Representative Location Mohali Sec 82 Must be comfortable with calling profile Both Fresher and Experience can apply Must have excellent communication skills Salary 20,000-30,000 Whatsapp your CV at 8939454969 **Job Types**: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health...

  • Customer Support Representative

    4 days ago

    Mohali, Punjab, India Gecko Programmes Ltd Full time

    **Job Title: Customer Support representative(E-Commerce)** **Location**: Phase 1 Mohali, Punjab **Job Type**: Full-Time **Working Hours**: Monday to Saturday, 9:00 AM - 6:00 PM **Reports To**: Customer Support Manager / Operations Manager **About Us**: We are a growing e-commerce business committed to providing excellent products and an exceptional...

  • Customer Support Representative

    1 week ago

    Mohali, Punjab, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title: Customer Support RepresentativeAbout the JobWe are seeking an experienced Customer Support Representative to join our team. The successful candidate will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via live chat, ensuring all queries are...

  • Customer Support Representative

    1 week ago

    Mohali, Punjab, India Dire Surveillance Pvt Ltd Full time

    We are looking for a proactive **Customer Support Representative** to monitor client sites using an AI portal, ensure smooth operations, and handle basic tasks with good communication skills. **Qualifications & Requirements**: - Technical Skills: Basic knowledge of computer operations and proficiency in Microsoft Office tools (Excel, Word, etc.). -...

  • Customer Support Representative

    5 days ago

    Mohali, Punjab, India Celestia Logistics Full time

    **About the Role**: We are looking for a proactive and customer-oriented **Customer Care Representative** to manage both INBOUND & OUTBOUND interactions. This role requires excellent communication skills, problem-solving ability, and a commitment to delivering top-notch customer service across multiple channels. **Key Responsibilities**: - 1-2 years...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India Integgral Corporate Service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...

  • Customer Support Representative

    4 days ago

    Mohali, India Impulsum Full time

    **Greetings from Impulsum!** We are hiring **Customer support Representative (International)** for a leading BPO. Location -**Mohali (Work from office)** Education qualification-**12th passed/graduate/post graduate** **Salary**:15k-32K CTC** **Job description: -** **Customer Support - Voice & Non Process** **Good English** **Rotational Shift** -...

  • Customer Support Representative

    3 days ago

    Mohali, India SmartKing Technologies Full time

    Manage large amounts of incoming phone calls. - Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Graduate. - Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive...