Guest Relationship

3 days ago


Ernakulam, India CII - Model Career Centre Full time

Guest relations(male only)
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Managerwhen needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

Qualification: plus two

U have to manage guest in good manner

If u have experience u will get a good salary

**Food and accommodation will provide by company**

CII model career center

U have to register in kerala government job portal DWMS CONNECT Available in play store

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Speak with the employer**
+91 7510173046



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