Associate Publisher

3 days ago

Mumbai, India Wolters Kluwer Full time

Responsibilities:

- Subscription Revenue Growth:

- Work towards overall subscription revenue growth by 20% YOY
- Work towards subscription revenue growth by each agents by 5% YOY
- Subscription Agents:

- Expand Subscription agents portfolio by acquiring new agents
- Renew contracts with the existing Subscription agents
- Conduct regular calls/online meetings with agents
- Subscription Customers:

- Expand subscription customers portfolio by outreaching and subsequently on-boarding new institutes/hospitals/research centres/govt entities
- Renew subscription orders of the existing institutional subscribers
- Conduct regular calls/online meetings with both potential and existing customers
- Coordinate with customers, agents, internal teams and vendors to address concerns raised by the clients and agents within stipulated timeline
- Coordinate with customers, agents, internal teams and vendors to fulfil the requirements shared by the clients and agents within the stipulated timeline
- Perform regular follow ups with the concerned stakeholders for any open matters
- Maintain tracker of all key Subscription related tasks and share weekly summary report with the Manager
- Assist Publishing team with any Market Research assignments or MIS work as and when is assigned
- Marketing, Promotion, Process Improvement and Innovation:

- Work closely with Marketing team to perform various marketing & promotional activities through various channels pertaining to Subscription
- Work towards process enhancement and implementing new process/innovation for better outcome

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